Below FAQ are some common concerns of our clients before purchasing our jewelry.
If you have other questions, please just send it to admin@zhaks.com.
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Got Questions? Find Answers Here:
There is no minimum order requirement. You may order as much as you want.
ZHAKS jewelry is crafted using high-quality materials such as sterling silver, gold, gemstones, pearls, and cubic zirconia
Our return policy for jewelry purchases allows for returns within 15 days of purchase, provided the item is in its original condition and packaging. Please refer to our Refund page for more details.
To determine your ring size when shopping online, we recommend using our ring size guide, which includes instructions on how to measure your finger circumference.
Yes, once your order is placed, you will receive a confirmation email with tracking information. You can use this information to track the status of your order on our website or through the shipping carrier's website.
We stand by our promise to deliver the right product to you. If you receive wrong product or the product has is damaged, please contact us immediately (within 3 days of receiving the order) and we will resolve it to your satisfaction.
There are no guarantee of color or product life for costume jewelry. It really depends on how much you use and how much you care for it. A more frequently used item may fade quicker. Moreover, skin type and sweat may affect product color differently. For longer product life please keep it away from water, sweat, perfume and chemicals.
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